May 22, 2012
Annabelle turned out to be quite the resource in Wells Fargo Home Equity. We talked a great deal about what had happened, what my faithful(?) loan officer Faith should have already known (like the maximum loan to value on a cash-out refinance), and what my options were going forward. I liked Annabelle. She was knowledgeable, straight-forward, and best of all she was responsive.
In the end I decided to lower the amount of the first mortgage in order to keep the limit on the HELOC higher. It meant some shuffling around but it is what made the most solid financial sense.